Return Policy

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Thirty Day Return Policy!

Thirty (30) Day Money Back Guarantee; Exooter Scooter USA offers it's customers a thirty (30) day money back guarantee on all unopened and unused merchandise in resalable condition. All returned merchandise for refunds and/or exchanges must first be packed in its original boxes, and returned back to our warehouse within thirty (30) days of delivery date, prior to any exchanges and/or refunds. All returned merchandise for refunds and/or exchanges are subject to all outbound and inbound freight and/or shipping charges paid by our customers. Transit damaged and/or defected merchandise are granted an exchange free of charge, but limited to all outbound and inbound freight and/or shipping charges paid by our customers. Claims for manufacturers defected merchandise and/or missing parts must be made within ten (10) days of delivery date. Pictures may be required for manufacturer defects and/or transit damages.

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