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¹ We offer our customers thirty (30) day money back guarantee on all unopened and unused merchandise in resalable condition from the time of delivery. ² All returned merchandise for refunds or exchanges must first be packed in its original boxes, and returned back to our warehouse within thirty (30) days of delivery, prior to any exchanges or refunds. ³ All returned merchandise for refunds or exchanges are subject to all outbound and inbound shipping charges paid by our customers. ⁴ Damaged merchandise during transit are granted an exchange free of charge after a damaged call tag and claim been fully completed with the shipping carrier used to deliver your order. ⁵ Claims for missing parts must be made within ten (10) days of delivery date. ⁶ Pictures are required for transit damages to complete claim with the shipping carrier. ⁷ Refused shipments are subject to $25.00 return service fee charged by carrier. If you would like to request parts, please be sure to fill in this form here. Warranty information can also be found by following this link here.