"How do i request parts for my scooter under warranty"
We offer our customers two year limited replacement part warranty on the frame and deck of our kick scooters, and one year limited replacement part warranty on trick scooters from the time of purchase. Simply fill in this form here http://www.exooter.us/parts.html - Our limited warranty excludes; Normal wear, wheels, bearings, accidents, abuse, neglect, improper use, improper fit, or improper maintenance by anyone or the use of parts and devices that are not consistent with the use originally intended for the product as originally sold are not covered under this limited warranty.
"How do i fold and unfold my M1550 and M1850 scooter"
Simply locate the black plastic CUFFlocated on the CURVED front tube of your scooter (above the kick stand) and SLIDE THE CUFF UP THE TUBE to fold and unfold your scooter. If you choose to adjust the firmness of your scooter, simply find the black plastic support located on the front fork of your scooter and loosen the screw to make folding and unfolding easy. You can control the firmness by tightening the screw located on the front end of your scooter.