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Return Policy; EXOOTER USA offers it's customers a thirty (30) day money back guarantee on all unopened and unused merchandise in resalable condition. All returned merchandise for refunds and/or exchanges must first be packed in its original boxes, and returned back to our warehouse within thirty (30) days of delivery date, prior to any exchanges and/or refunds. All returned merchandise for refunds and/or exchanges are subject to all outbound and inbound freight charges paid by our customers. Damaged and/or defected merchandise are granted an exchange free of charge, but not limited to all outbound and inbound freight charges paid by our customers. Claims for defected merchandise and/or missing parts must be made within ten (10) days of delivery date. Pictures may be required for manufacturer defects and/or transit damages.
Placing Orders; Orders may be placed online, just follow the simple steps that are required and your order will be processed and shipped within the next twenty four (24) hours Monday through Friday by 4:00pm pacific time. If you wish to place an order by postal mail, please send check or money order to: EXOOTER USA - 350 N. Glendale Avenue., B213. Glendale, California 91206 U.S.A. Please be sure to include the model number of your purchase, along with your order. Or you may simply place your order right here online. We accept the following payment methods: Personal Checks, Business Checks, Money Orders, Visa, MasterCard, Discover and American Express. We appreciate your business and look forward to providing you with all your out door sporting needs.